Delivery & Returns

Welcome to TruFanGear!

We appreciate your patronage and want every customer to get their toys and collectibles as fast as possible. Therefore, we get every order out the door just as fast as humanly possible. ..Typically the same or next day

  • Lightsabers are typically shipped 2-3 day Priority
  • Mini-RC toys may be shipped either 2-3 day or First Class

It’s not very often that we will charge for shipping. This will sometimes occur on oversized items. As we grow, this may become necessary, but until then… enjoy the free super fast shipping without the burden of subscription fees!

 

Thank you so much for being a fan,

-The management

Returns policy

In order for us to provide the absolute lowest prices with an extremely thin margin of profit, many electronic items carry a DOA return policy. Items that arrive in a non working state can be returned immediately for a replacement. Many of our newer (in production) electronics can be returned for refund or replacement, based on the manufacturers return policies. No matter what, if you have any issues with your order, feel free to contact us immediately. We will assist you with finding the solution.

How to return a product

Contact us immediately upon receiving the less than alive product and we will set up an RMA for you.